FAQs

Q: Do you have a cash machine at the park / Do you offer a cash back service?

A: We have an ATM within our main building. We do not offer cash back but we accept cards at our gift shops and cafe’s.

Q: Is there plenty of car parking/coachparking?

A: Yes, we have a huge free car and coach park.

Q: What is the ‘Free 7 day Return’ Ticket Offer advertised in the leaflet?

A: If you visit us as a full paying customer you are entitled to return within 7 days for free. Just bring your original receipt and present it when you buy your tickets. (Summer Season only upto 9th September 2012, original park entry must be paid by Cash/Credit/Debit Card, internet bookings or agency tickets. Any original admission using a discount voucher or Tesco voucher will not be entitled to a free return)

Q: What happens if it is raining?

A:  Wild Thing! - our indoor play centre - will provide lots of entertainment for your family. In addition we have our Happydrome Theatre which has shows twice a day at 12 and 3 o’clock (seasonal). We also aim to keep as many rides open as we can. If in doubt, call us on the day on 01202 483444 option 28, especially if the weather is very wet or windy. Adverse weather dose not constitute a reason for refund.

Q: What time are the shows?

A: Shows run seasonally at 12pm and 3pm each day. For details of which shows will be running during your visit please visit our Events & Shows page.

Q: Is everything included in the admission price?

A: Our 30 rides and attractions are included in the admission price. However, we have a small number of optional attractions which require an additional charge. These include pony rides at Pony Palace (£2.50), Charlie Cool’s Driving School (£2.50 per car) along with some coin operated attractions (Wild West Saloon, Amusement Arcade and Child Cars).

Q: What is the Aviation Museum? Is it included in the price?

A. The Aviation Museum is a separate attraction, with its own admission prices. We are running a joint promotion for the 2012 summer season. Click here for details.

Q: Can we bring a picnic?

A: Yes, there are plenty of outdoor picnic areas throughout the park. We do however ask that our restaurant tables are left for the use of those purchasing food from our restaurants.

Q: Can I use Tesco Vouchers?

A: Yes, Adventure Wonderland are part of the Tesco Reward Tokens scheme. Clubcard Vouchers must be exchanged for valid ‘Days Out’Rewards Tokens. These normally come in £10.00 denominations. Tesco Reward Tokens are only valid towards full individual admission and are not valid for use in our resturants or shops, or towards Memberships, Birthday Parties, Group or Christmas bookings or for any other discounted ticket (including family tickets). They are not valid in conjunction with any other offer.

Q: Do we allow dogs in the park?

A: No, as we are a children’s theme park. We can only allow Guide Dogs.

Q: Do you have smoking areas?

A: Yes, we do allow smoking in the park in our designated smoking area between the Wild Thing and Alice Cafe building.

Q: Are the car boot sales in the car park run by Adventure Wonderland?

A: No, the car boot sale is run by a private company.

Q: Are there any ride restrictions?

A: We have  restrictions either height/age on the following attractions:
Wild Bills Runaway Train
Polly Drop
Ghostly Galleon
Yo Yo’s
Tea Cups