Guest Services

Welcome to our Guest Services page. 

Below you will see full information about planning your visit to Adventure Wonderland, including the seasonal variations and important information.

Plan your trip! - Full Park opening

To help you plan your trip we have put together a page that will give you all the main information in one place. The links below provide you with Park and Attractions information, restrictions and important pre-visit information:

Main Season
1st April 6th September 2017 Inclusive

Winter Season
7th September 2017 – 23rd March 2018

 

Opening Times!

From 1st April – 6th September 2017

Adventure Wonderland park is open daily from 10am.
Last admission 4pm, last rides outside are variable and indoor play ends at 5:50pm, close 6pm.

On all Adventure Wonderland Park opening dates, the Wild Thing indoor play centre is an included attraction and cannot be accessed separately.

Not all attractions share the same opening/closing times. Queue lines can be closed earlier than the last ride time dependant on queue length. Last ride times are detailed in the opening times page here

Ride closures may be in place for operational or weather reasons, we apologise in advance if a ride closure is in place during your visit.

 

Special Offers

We have standard offers running throughout the full park opening dates,  From 3for2 vouchers to Tesco Days Out Tokens. Click the link for full information.

We also run additional offers throughout the year that should not be missed!
Follow us on  Facebook to be the first to know about these great value offers.

Directions

Adventure Wonderland is just outside Bournemouth located opposite the Bournemouth International Airport.

Our full address: Adventure Wonderland, Merritown Lane, Hurn, Christchurch, Dorset, BH23 6BA.

We are very easy to find by car. Located 10 minutes from Bournemouth and Christchurch on the B3073, opposite Bournemouth International Airport.
Easy to find from the /M3/M27/A31 from London and Portsmouth.

Our post code is BH23 6BA . Click here to link to the AA route finder service.

Nearest train stations are Christchurch and Bournemouth.  Yellow busses operate a regular bus service to Adventure Wonderland.

Accessibility

Details of our services and facilities for customers with disabilities

We welcome visits from guests with disabilities and do everything possible to ensure they have a safe and enjoyable visit.

Where to eat?

If your looking for a simple snack or a full meal, our catering team is there to fill you up! Or if you fancy *bringing your own picnic, thats fine too!

 

First aid & Lost Children!

First Aid

Our First Aiders are located at the Main reception in the Wild Thing Building. First aiders are in attendance every day.

Lost Children

We provide wristbands for all customers over the age of 2 years which have a space to add your phone number to help us in the event you become separated from your kids. The main Wild Thing reception is the best place to come if you have lost your child.

Smoking Policy

We operate NO SMOKING policy across all attractions within the whole Park including the outdoor play areas. There are two designated Smoking areas where smoking is permitted.
These areas are:
In between the Wild Thing and Alice Building.
To the left of our main entrance.
We permit vaping of electronic cigarettes around the outside areas of the park, excluding in or around attractions and their queue lines.

We will not permit, at any time, the smoking of any tobacco products in and around our attractions and we thank you for your co-operation.

Guest Services

If you have any queries during your visit to Adventure Wonderland, please call at the main Wild Thing reception located in the Wild Thing Building.

The main Wild Thing reception is the hub at Adventure Wonderland. The staff within reception will be able to answer any query you may have. Here you will also be able to speak to Guest Service team members and the Duty Manager.

AW Membership

We offer three membership types at Adventure Wonderland

Annual – Valid for 12 months from date of purchases for unlimited free standard admission to Adventure Wonderland. This includes, Full Park: April – Nov. Wild Thing Only: Sept – March. Step into Christmas: Selected dates Nov/Dec. Feburary half term.

Summer – Valid for our main season for unlimited standard admission to Adventure Wonderland.

Winter – Valid for Wild Thing only opening dates and times, Sept to March including Step into Christmas.

Click the name of the membership you are interested in to find out further details and exact valid from/to dates.

Local Places to Stay!

Looking for somewhere to stay in Dorset or Hampshire?

You will see links below to some great popular family friendly places to stay that also offer discounts for Adventure Wonderland admission!

HOBURNE HOLIDAYS Accent
With THREE great family Holiday Parks to choose from, each with their own special differences.
Click here for details!

Membership validity

Can’t remember what access your membership includes? Click the link below to check the dates each membership type is valid for admission.

Birthday Parties!

A Full Days fun awaits at Adventure Wonderland!

We have Party Packages ideal for families with children aged 1 – 10 years old!

With Party Packages available every season, there will be guaranteed fun…. Whatever the weather!

Group Visits!

Looking to book a group visit?

We have great group offers available during every season. Click the links below to find out more!

Full Park Groups!

Winter Wild Thing Groups!

Wild Christmas Groups!

Corporate Groups!

 

We have great discounts for large groups for corporate family days out.

 

FAQ's

We have compiled lists of FAQ’s. If you have a question, the answer may already be waiting for you!

Full Park Birthday FAQ

Full Park Opening FAQ

Wild Thing opening FAQ

Full Park Group FAQ

 

 

Contact us

Looking to get in touch!

Call 01202 483444
Email info@nulladventurewonderland.co.uk

For full details of specific contacts or raffle prize donations please click the link below.

Terms and Conditions

By visiting Adventure Wonderland you acknowledge and agree to our Terms and Conditions.

Click the button below to read our Terms and Conditions. The linked page covers all of our Terms and Conditions and our privacy policy.

Working for us!

Looking for a new Job?

We are always looking for outgoing, fun and interactive people join the team! For full details of our current vacancies please click the button

*Fast Track Admission

CHARACTER DAY *FAST TRACK ADMISSION!

On all character days we offer a *Fast Track park admission for all customers that pre-book their park tickets via our website, print their booking email and bring the printed copy with them on the day.

Terms:

  • Fast Track admission available between 9:30am – 10:45am
  • Fast Track only available to customers who pre-book their park tickets, print the email confirmation and bring it with them to the park.
  • Ticket booths will open at 9:30am for you to complete your booking and collect your wristbands. Yiu will then be able to access the park at the opening time of 10am and get straight to the 10:15 meet & greet.
  • Fast Track admission does not guarantee a meet & greet with the visiting character.

Although a lot of planning goes in to character visits, we are unable to guarantee a 1 on 1 visit with any visiting character. The session times are set by our contract with Rainbow Productions that supply the visiting characters and Adventure Winderland has no control over this.