Birthday – Wild Thing! Opening Dates FAQ’s
Q. What is the Minimum and maximum number of Children for a Birthday Party?
A. The minimum number for all our Birthday parties are 10 Children. The maximum 18 children.
We suggest that if you are unsure of your exact numbers, you book for the MINIMUM i.e 10 children, and let us know, the week before your party, what your exact numbers will be. We will amend your booking and you can pay the balance on the day. All catering numbers will be charged. No refunds for non attendance.
Q. Is the whole park available?
A. Winter Wild Thing! parties are held when Wild Thing! indoor play centre is open on its own. The outside rides and attractions are closed for the winter wild thing period. (During full park winter opening dates a Wild Thing only party is not available.) Be sure to check our opening times to be sure of what is open on your selected date
Q. What benefits do I get for booking a Birthday Party if I am a Member?
A. If the birthday child is a current Winter or Annual Member their place will be free, plus if you book online you will still receive a 10% Discount.
Q. What if other current members are attending the party
A. The cost, per child, of the party includes the use of a party room, meal, ice lolly, squash, party bag and the meet and greet service of the party host and meal delivery to the party room. Due to this no other members can be added to any party package without paying the full party admission rate.
Q. What can the adults do?
A. Adults are able to go into the Wild Thing! with their children. On the mezzanine floor you will find comfy sofas, and widescreen TV!
Q. Where should children arrive and be collected?
A. The Party Organiser should arrive at the Meeting Point by the Ticket Booth and wait for your invited guests, then proceed to the main Wild Thing! building where you will be greeted by a party host.
Q. Can the adults eat too?
A. We provide a good quantity of food for the children, but if you require extra for the adults to eat as well, then please let us know and we will be happy to supply a buffet for adults at £6 per head (min 8).
Q. How do I pay?
A. The Party Balance must be paid for by the organiser before the eating time of the Party. You will be charged for all the children present at the Party (minimum of 10, maximum of 18.), and any extra adults and siblings. We suggest that if you are unsure of your numbers at the time of booking, that you book for the MINIMUM i.e 10 children and let us know final numbers a few days before your party . If the adults want to pay for themselves it is simplest for you to collect their money and pay the whole balance, rather than them paying on entry.
Q. What if my numbers change?
A. Please let us have your final numbers 24 hours in advance (48 hrs in the case of a cold buffet or adult buffet) of the party so we may guarantee a sufficient supply of food for all the children. Any reduction in numbers after that time will be charged.
Q. Childrens ages
A. The cost of the party is calculated on the age of the children on the day of the party and not at the time of booking. The Toddler Party is only available for children between 1 years (1st birthday)and 3 years old (3rd birthday). The guests must be the same age as the birthday child. If you have booked a toddler party for a 4th birthday and over 60% of the invited guests are 5 years and over you will be required to pay an additional charge per child.
A. If parents decide to bring siblings or other family members they will be charged at the standard seasonal admission prices, this will not include party food. No exception to this rule. An adult is classed as anyone over the age of 16. Children under 16 will not be permitted adult entry at any time.
Q. Park Characters
A. During our winter Wild thing opening dates, including Christmas event dates our park characters do not feature in the park. Our Wonderland Characters are only here on *Full Park Dates. (*Excluding October Half Term where the ‘Spooky Gang’ feature)